Services

3CX VoIP Phone Systems

Revolutionize your business communication with a flexible, cost-effective VoIP solution. Our 3CX phone systems include features like live chat, SMS/MMS, video conferencing, and seamless integration with CRM tools and Microsoft 365. With mobile and desktop apps, communication has never been easier. Use your existing phone number for a hassle-free upgrade that empowers your team to stay connected from anywhere.

Network Installation and Support

A secure, reliable network is the backbone of any successful business. We design and deploy tailored wired or wireless networks that seamlessly connect all your devices—whether in a single office or across multiple locations. Our solutions prioritize security, protecting your files and systems from malicious threats while ensuring smooth communication and collaboration between all your devices.

Remote IT Support

Get expert IT support no matter where you are. Our remote assistance allows us to troubleshoot and resolve issues securely over the internet, saving you time and minimizing disruptions. From installing new applications to addressing technical challenges, our team is just a click away, ready to ensure your business runs smoothly.

IT Consulting

Plan for success with IT consulting services that combine expertise and innovation. We specialize in technology assessments, strategic planning, and implementing tools that improve communication and workforce productivity. From custom solutions to IT policy creation, we provide a roadmap for scalability and growth, ensuring your technology investments deliver maximum value.

Detailed Services List

VoIP Phone System

Phone extensions
SMS messaging
Call recording
Call reports and metrics
Call center QA training features
Digital receptionist (IVR)
Call queues
Ring groups
Desk phones
Web-based softphones and mobile app
Call routing and forwarding
Call blacklist and spam blocking
Advanced AI integration
- Call transciption
- Voicemail transcription
- Sentiment analysis
- Call summary
And much more, customized to suit your need

Network Management

Computer Support

Application support
Software installation and configuration
Backup and data recovery
Hardware troubleshooting
Peripherals and device setup
System performance optimization
Endpoint / Antivirus management
Security updates and patch management
User access control and permissions management
Remote support
System upgrades and migration
License management
Hardware and software procurement

IT Consulting

Technology needs assessments
Strategic IT planning
Budget planning and cost optimization
Vendor and service provider recommendations
IT policy creation
Collaboration and communication tools
Workforce productivity tools
Remote work solutions
Custom technology solutions
IT growth and scalability strategy
Solution oriented approach

"Aneki IT Services has my vote hands down, best deal in NJ. They looked at our computers, analyzed the issue and found that the only problem was that my computers had a virus, and needed few upgrades. Not to mention that they were very friendly and flexible as far as the schedule. Their customer service is top notch. Do not waste your time or money on the big guys, go to someone who cares and can be trusted."

Souhaib Elkoun • E & S Home Care Solutions

"If I could carry them in my briefcase I would. Nothing shuts down my business more than when I have computer and networking issues. Aneki has been a great find, always quick to respond and solve my issues. I would definitely recommend Aneki IT"

Frank Villares • First Choice Insurance Services

"Aneki IT Services team exhibited unparalleled professionalism and efficiency when installing telephone systems at Brazilian Spices restaurant locations. After-installation support was exceptional, constantly available to address any queries and ensure that the system ran optimally.

Guilherme Matheus • Brazilian Spices restaurant

Our Partners

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